Unless otherwise specified, BroadbandXpress hardware is warrantied against manufacturer defect for 180 days from the date of purchase. Click here for complete warranty information. Click here to submit an RMA Request.

 

Telephone support available for customers connecting to the BroadbandXpress network SSID: "bbx". We can help you during initial installation, software and hardware troubleshooting, and connecting to our network. We can not assist with virus or spyware infections, registry errors, or any other critical system issues.

BROADBANDXPRESS HARDWARE NOT USING BBX NETWORK:
30 minutes of complimentary support for initial hardware installation only (Expires 30 days from purchase date)

PAID SUPPORT AFTER 12 MONTHS:
Customers can purchase support for $1.00/minute

TELEPHONE SUPPORT

United States: 206-407-3818
Canada: 604-288-7406