Contact Us:
Technical Support(cannot connect/access your username or password/change your plan/start or stop service)
Available 24 x 7
United States: 206-407-3818
Canada: 604-288-7406
Technical Support tier 2 after call center escalation(available to annual and monthly subscibers only):
Our call center not solving your problem- call BroadbandXpress directly(please call support line first for easy solutions) Allow 2 hours from escalation during regular business hours.
Greg White: 253-528-3229
greg@bbxpress.net
Online Store Hardware Sales/shipping status: Call this number if you want to purchase hardware, have hardware
questions or want to confirm status of shipping:
Sue Smith
sue@bbxpress.net
Online Ordering
206-407-3194
Shipping/Returns:
RMA Form
Mailing Address:
PO Box 616, Mercer Island WA 98040
Fax number:
206-339-8746