Contact Us:

Technical Support(cannot connect/access your username or password/change your plan/start or stop service)

Available 24 x 7

United States: 206-407-3818

Canada: 604-288-7406

 

Technical Support tier 2 after call center escalation(available to annual and monthly subscibers only):

Our call center not solving your problem- call BroadbandXpress directly(please call support line first for easy solutions) Allow 2 hours from escalation during regular business hours.

Greg White: 253-528-3229

greg@bbxpress.net

 

Online Store Hardware Sales/shipping status: Call this number if you want to purchase hardware, have hardware

questions or want to confirm status of shipping:

Sue Smith

sue@bbxpress.net
click here to order from our online store
206-407-3194

 

 

REFER A FRIEND:

Click here to refer a friend once they have signed up for our annual $299  or $395 annual service and receive a $30 credit. If a new annual discounted customer signs up for service and then submits this form- we will credit your annual account $30.00 immediately. Just complete this form for a credit to your account that will appear on your credit card usually within 48 hours. The referred customer must be a non family member and a new customer who has not previously had a $299 or $395 service plan.

 

Shipping/Returns:

Mailing Address:
PO Box 616, Mercer Island WA 98040

Fax number:

206-339-8746